Get In Touch Today With Us
We hope you feel inspired to join us and have found all you need to know on this site, but if you have a further query or would like to book a space at one of our mini breaks, retreats or workshops please email us via: info@kulaspiritretreats.com
Or subscribe to our weekly newsletter
Terms & Conditions
PAYMENT
Payment is required to secure your place in the Retreat.
The payment will include food, beverages and classes listed in the itinerary.
Transport is not included on any of the retreats
Any queries on payment to be discussed directly with info@kulaspiritretreats.com team.
CANCELLATION POLICY
If you are unable to attend - a minimum of 1month notice is required in order to offer your place to another prospective client.
Missed retreats without prior notice given are non-refundable and non- transferrable towards any further retreats fees.
Deposits to ALL long stay retreats are non-refundable.
In the unlikely circumstance that you have to cancel your place on a DAY or WEEKEND retreat within the notice period and your placement can be filled, the deposit will be fully refunded or put towards the balance of future retreats dependent on your preference and availability.
If you are unable to attend a retreat please contact info@kulaspiritretreats.com directly as she will be responsible for scheduling of all the retreat timetables and classes.
In the unforeseen circumstance your retreat is cancelled short notice by KULA SPIRIT - the cost of the retreat will be fully refunded or transferred onto the next retreat dates. This is subject to client’s personal preference.
Under no circumstances will travel be refunded
Please ensure you provide your own travel insurance and are covered for any activities under-taken during your stay. KULA SPIRIT will NOT be responsible for any demands you place on your own bodies.
KULA SPIRIT are happy to advise but will NOT be responsible for the organisation of flights or other transportation.
DATA PROTECTION AND DISCLAIMER
Cookies and IP addresses Collected by this Website
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.
If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Personal Data Collected at the Time of Booking a KULA SPIRIT
A certain amount of personal data is collected by KULA SPIRIT at the time of booking. This is for the purposes of meeting Insurance Company criteria as well as for your health and safety in the retreat classes. Health information is also used to tailor sessions to suit your individual needs.
All information gathered by KULA SPIRIT is treated as confidential and will only be accessible to admin personal and retreat teachers and will not be shared with a third party.
Our Insurance Companies request that we keep a record of our customer’s data and registrations for seven years after your last retreat with us.
If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact info@kulaspiritretreats.com or 07830349575
You may, of course, decline to submit personally identifiable information to 1love1heartretreats, in which case 1love1heartretreats may not be able to provide certain services to you.
How we use your Contact Information
When booking, you will be asked to sign a health form and disclaimer. In doing so you are agreeing to your email and phone number being used by the admin team and our teachers at KULA SPIRIT to inform you of retreat changes, service updates directly relating to the service you have booked.
You may, of course, decline to submit your email and phone number to KULA SPIRIT, which in some cases may mean that KULA SPIRIT is not be able to provide certain services to you.
Personal Data Collected at the Time of purchasing your retreat
We will collect your name and address so that we can process your order. Unless you have requested to join our mailing list, we will not contact you about anything other than referral to your order. Your contact details will be stored on our secure database for a year and then deleted.
As we use Paypal to process payments, all such transactions are subject to Paypal Privacy Policy and you agree to this when you buy through us. Their policy can be found here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
KULA SPIRIT mailing List
You have an option on the medical form, or when sending a message through the website to opt into our mailing list. We use this to share any new classes, workshops or other events that happen at The Pilates Space. If you do opt in and wish in the future to change this preference then please contact us on info@kaspulirirtretreats.com or we will remove you from the list.
Phone Numbers
KULA SPIRIT or one of the teachers from KULA SPIRIT, may, from time to time, use your phone number to contact you about urgent retreat changes or to inform you if a waiting list place has become available. We will only do this if you have booked the class in question, or added yourself to the waiting list. If you do not wish us to contact you in this way, please inform us in person or by emailing info@kulaspirirtretreats.com
Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should your teacher need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
Notifying you of Changes to this Notice
If there is a change to KULA SPIRIT privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through conspicuous posting of the notice on our social media channels. We reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.
Links to Other Web Sites
KULA SPIRIT is not responsible for the practices employed by websites linked to or from 1love1heartretreats, nor the information or content contained in them. Please remember that when you use a link to go from 1love1heartretreats to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
Changes to Our Privacy Notice
KULA SPIRIT may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Maiwenn Langlois at info@kulaspiritretreats.com or 07830349575
If at any time you feel that there is an issue with the way 1love1heartretreats handles your data then you can contact the ICO (Information Commissioner’s Office).
Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)
or call their helpline on 0303 123 1113
Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/
Thank you for your understanding and we hope that you enjoy your journey with us.
Please feel free to keep in touch with any questions you may have prior to your stay.